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| Assistance By E-mail for Current E-MU Products |
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| If you are in need of warranty or RMA service for your currently made E-MU product, you must contact us through our tech support email system before you can send us your E-MU product for repair or replacement. |
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| E-MU Legacy Hardware Instrument Repairs |
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European Service Centers
Please note: The following USA Service centers listed below only have expertise to repair our older legacy and discontinued E-MU hardware products such as our keyboard synthesizers, MIDI modules or hardware samplers. EPR Electronics does not provide any E-MU product technical support and only has limited repair capability for our current products.
For service or technical support on current or recent E-MU products such as our Audio Interfaces, Xboard Keyboard Controllers, and USB products, please contact E-MU technical support.
DO NOT ship your defective product to the repair center without contacting them first. We highly recommend you contact the service center prior to shipment to confirm that they are able to service and supply parts for your E-MU product. E-MU is not responsible for freight or any other charges should you ship an E-MU product to the service center that cannot be repaired.
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