<< IMPORTANT: PLEASE READ BEFORE INSTALLATION >> PatchMixDSP/Driver version 1.82 ReadMeUS.txt November 15, 2005 Thank you for purchasing the E-MU 0404/1212M/1616/1616M/1820/1820M Digital Audio System. Should you encounter any difficulty with the installation, please call E-MU Customer Support at: North America: 405-743-0464 Europe (10:30-19:00 CET) English: +353 1 433 3201 French: +353 1 433 3221 German: +353 1 438 0001 Japan: http://japan.creative.com/support/contact/ You should be aware of the following information before installing the E-MU PatchMix DSP software and E-MU Digital Audio System device drivers. * Register Your Digital Audio System * Register your product to enjoy benefits such as driver downloads, knowledge base FAQs and email/phone call support. Your serial number is located on the back or your product box as well as on the audio card. Take the time right now to copy this 18-digit number to the inside cover of your “Getting Started Manual” for future reference. There are 3 ways to register your product: 1) Start>Programs>Creative Professional>Product Registration 2) http://www.creative.com/register/ 3) Call E-MU Technical Support * Notes on Installation * - Please be sure to install the Software and Driver CD BEFORE you install the software from the Production Tools CD. If these are installed in reverse order, the Production Tools CD may display errors with the DirectX installation. - IF AT ANY TIME DURING THIS INSTALLATION YOU SEE NO RESPONSE: Use the Alt-Tab feature to select other applications. One of them may be the Microsoft Digital Signature warning. It is possible for this warning to appear behind the installation screen. - Make sure you have the latest Windows Service Packs from Microsoft (Windows 2000 - SP 4, Windows XP - SP 1 or higher). - Disable onboard sound and uninstall all other sound cards. (If you wish to try using multiple sound cards in your system, do so after you have confirmed that your E-MU Digital Audio System is operating normally.) - This software is incompatible with the Creative X-Fi family of products. The X-Fi device must be removed from the system before installing the HotFix. *Read this if you already have Emulator X or Proteus X installed* If you already have EmulatorX or ProteusX installed in your system, DO NOT install ProteusX LE. Uncheck the ProteusX LE from the list of items to install. Since ProteusX LE is a limitedversion, you gain nothing by having it installed. If you do install ProteusX LE and have ProteusX or EmulatorX already installed, you may encounter a blank screen towards the end of the install that may hang or freeze your computer. If your system does freeze or hang, use task manager (press ctrl, Alt delete) to shutdown your system. You may need to re-install all the software again. * Recommended Latency Settings for Emulator X or Proteus X * When running Emulator X or Proteus X in “stand-alone” mode (not as a VSTi) we recommend that you ONLY use the following ASIO Buffer Latency settings for best performance: 2, 4, 5, 7, 10, 20, 40, 50, 60, 80, or 100 mS. Using other latency settings in stand-alone mode may result in excessive CPU usage. This incompatibility will be fixed in the next Emulator X/Proteus X software update. * Note About Windows Logo Testing * When you install the Digital Audio System drivers, you will see a dialog box informing you that the driver has not passed Windows Logo testing. The Digital Audio System drivers are not signed because the driver does not support some of the consumer audio features that the Microsoft driver signing program requires, most notably Digital Rights Management. However, the Digital Audio System drivers have been rigorously tested using the same test procedures that a signed driver requires, and it passes in all important categories, including those that measure the relative stability of the driver. So, it is perfectly safe to install these drivers on your computer. * Technical Support for Production Tools Bundle * Your E-MU product ships with software applications developed by third party manufacturers. Limited FAQ and E-MAIL support is available for these applications from their respective manufacturers. Local support may not be available in some areas. For more detailed information see Start Menu -> Programs -> Creative Professional -> product name** Documents -> 3rd Party Support Info. ** NOTE! If you are unable to locate "product name" corresponding to the model of the product you own, then "product name" will be "Digital Audio System." * Using the RightMark™ Audio Analyzer with the Digital Audio System * A special session template (RMAA) has been included in the factory templates for easy setup and test. The I/O levels in these session are optimized for each system. For best results use “Unbalanced” audio cables with the 0404 system and “Balanced” audio cables with all other systems. ** NOTE! We strongly recommend that audio testing be done using RMAA version 5.4 or higher. It incorporates a number of enhancements for higher sample rates. Version 5.3 has known issues involving 96kHz and 192kHz when used through the DirectSound path. ** KNOWN ISSUES ** Many of these issues may already be resolved. Please visit http://www.emu.com to see if a software update is already available. *Line Inputs 3L/3R on the AudioDock, or 2L/2R on the MicroDock* E-MU 1820 and 1820M users should be aware that it is a good idea to mute Dock inputs 3L/3R in the PatchMix DSP mixer when nothing is plugged into the Line or Turntable inputs. Similarly, E-MU 1616 and 1616M users should mute Dock inputs 2L/2R when nothing is plugged into the Line or Turntable inputs. (These line inputs are "normalled" to the turntable preamp inputs.) The turntable preamp has a very high gain (+60dB) and could contribute extra noise to your mix/monitor bus. This is not a problem when 1/4" audio plugs are plugged into line inputs 3L/3R since the 1/4" plugs disconnect the preamp from the line inputs. For your convenience, this strip has not been included in the factory templates. * Possible Loss of Audio when External S/PDIF Sync is Lost * If the master sync device loses power or the sync cable is disconnected, you may lose all audio. If this happens, you can restore audio with the following steps: 1. Correct the loss of sync problem on the external device. 2. Bring up Session Settings -> System. 3. Toggle the External Sync to Internal Sync and back to restore audio. * Rapid power cycling on E-MU 1616/1616M MicroDock * Do not switch power repeatedly off and on to the 1616/1616M MicroDock. Wait four seconds or more after turning the unit on before turning it off again. Software is downloaded to the MicroDock during power-up and rapid power cycling can corrupt this data transfer, causing display and other problems. If problems occur due to rapid power cycling, first try turning power off for a few seconds, then power on again. If this fails to restore normal operation, right-click on the E-MU icon in the Systray, then choose "Restore Defaults". * E-MU 0202 Daughter Card and AudioDock * If you have both the E-MU 0202 I/O card, and the E-MU AudioDock, you are advised not to connect both to the same E-MU 1010 PCI card, using this version of software. There are known issues in doing so. These issues will be addressed in a future software update. If you have already done this, we recommend you stop the installation now, disconnect one of the peripherals, and restart the installation. NOTE: This situation could only occur if you originally bought a 1212M or Emulator X system and are upgrading with an AudioDock. * Insert Send/Return Issues on E-MU 0404 * Issue 1: You are not able to select an analog return when using the Send/Return Inserts. Reason: The 0404 Digital Audio System only supports Stereo I/O in the Send/Return Insert section. The analog inputs on the 0404 are mono. Issue 2: The Physical Output & Input option is “greyed-out” when using the product's default Session. Reason: The 0404 Digital Audio System has only 4 physical inputs and 4 physical outputs. The Send/Return option is greyed- out because all the physical I/O resources available for send/return have been used in this Session. If S/PDIF I/O is not being used elsewhere, it becomes available in the Send/Return list. * Changing Sample Rates in PatchMix DSP * Because of the dynamic interaction between PatchMix DSP and ASIO, it is recommended that you do not change sample rates in PatchMix DSP while another ASIO application is running. * Emulator X Software with E-MU 0404, 1616 and 1616M * If you are using Emulator X or Proteus X Software with these products, please be sure to use version 1.5.1 or higher. * E-Wire / E-MU PowerFX at High Latency Settings * There is a known issue when using E-Wire with ASIO Buffer Latency settings higher than 50 milliseconds. Use low latency settings for best performance. * Benign Warning using Adobe Acrobat Reader 5 with Production Tools Bundle Documentation * The E-MU Digital Audio System contains a copy of Adobe Acrobat 5, provided for convenience when used with E-MU Documentation. However, when using Acrobat Reader 5 to read some of the documentation provided with programs in the Production Tools Bundle, you may see a warning saying the documentation requires Adobe Acrobat 6. You may either disregard this warning, or simply upgrade to Adobe Acrobat Reader 6 by browsing to the Adobe website (http://www.adobe.com). * Steinberg ASIO Multimedia at 96 kHz and 192 kHz * When operating at 96 kHz and 192 kHz, we recommend you only use the E-MU ASIO driver in ASIO compliant programs. (Note: 192 kHz operation is not available on the E-MU 0404 product.) * ASIO Drivers and Sony ACID * When using E-MU ASIO Drivers with Sony's ACID program, you may occasionally not hear audio playing through the E-MU Digital Audio System outputs. If this happens, go to Options/Preferences/Audio and Reset the E-MU ASIO driver. Audio should then resume normally. * Windows XP issue when Striping SMPTE * MTC is generated by PatchMix DSP when striping SMPTE. Windows XP keeps a memory buffer of all MIDI activity, including MTC. When striping SMPTE for long periods, your computer's system RAM can be filled, possibly causing a system crash or loss of Host MIDI ports. (As an example, you can stripe for 7-8 hours with 256MB of RAM.) Solution: Increase your computer's RAM if you need to stripe SMPTE for long periods of time. * Non-English Windows OS Users * PatchMix DSP does not support non-english text (Unicode) and will not display non-english text in the UI. Use only English characters when typing values into PatchMix comment boxes, scribble strips, etc. Localized versions of the product manuals are available from the E-MU website. ** COPYRIGHT ** Copyright (c) 2005 E-MU Systems. All rights reserved.