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| Assistance By E-mail for Current E-MU Products |
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With regard to Windows 7 drivers and support for E-MU products:
We currently do not have specific Windows 7 support or a Windows 7 driver release for E-MU products at this time. Our preliminary testing shows that our Vista drivers when used with Windows 7 perform as well as they do under Windows Vista for most users. You can download and install our Windows Vista drivers from our website. We are keeping a log of known issues specific to Windows 7. We do not have an official release date, but are tracking the issues closely and will notify our users via our newsletter and website as soon as we commit to a new release.
E-MU Legacy Hardware Instrument Repairs
Please note: The following USA Service centers listed below only have expertise to repair our older legacy and discontinued E-MU hardware products such as our keyboard synthesizers, MIDI modules or hardware samplers. EPR Electronics does not provide any E-MU product technical support and only has limited repair capability for our current products.
For service or technical support on current or recent E-MU products such as our Audio Interfaces, Xboard Keyboard Controllers, and USB products, please contact E-MU technical support.
DO NOT ship your defective product to the repair center without contacting them first. We highly recommend you contact the service center prior to shipment to confirm that they are able to service and supply parts for your E-MU product. E-MU is not responsible for freight or any other charges should you ship an E-MU product to the service center that cannot be repaired. |
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| E-MU Legacy Product Repairs |
| EPR Electronics |
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| Ensoniq Product Repairs Only |
| Thesoniq |
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